1. General Information

1. This policy applies to the website operating at: creativezen.pl
2. Operatorem serwisu oraz Administratorem danych osobowych jest: Paweł Kempisty Aleje Jerozolimskie 109/70, 02-011, Warszawa. 
3. Contact email of the operator: kontakt@creativezen.pl
4. The operator is the Controller of your personal data with respect to the data provided voluntarily on the website.
5. The website uses personal data for the following purposes:
   • Managing newsletters
   • Managing the comments system
   • Managing online chat conversations
   • Handling inquiries via forms
   • Fulfilling ordered services
   • Debt collection
   • Presenting offers or information
6. The website collects information about users and their behavior in the following ways:
   1. Through voluntarily provided data in forms, which is then stored in the Operator’s systems.
   2. By storing cookies on users’ devices.

2. Selected Data Protection Methods Used by the Operator

1. Login areas and forms for entering personal data are secured with SSL encryption. This ensures that personal data and login information entered on the website are encrypted on the user’s computer and can only be read on the destination server.
2. The Operator periodically changes administrative passwords.
3. The Operator regularly performs data backups to protect information.
4. Regular software updates are carried out to ensure security, including updates to components used for processing personal data.

3. Hosting

1. The website is hosted on the operator’s servers: seohost.pl
2. The hosting company keeps server logs for technical reliability, which may include:
   • URLs of requested resources (pages, files)
   • Request arrival times
   • Response times
   • Client station name (HTTP identification)
   • Errors during HTTP transactions
   • Referring URL (previous page visited, if applicable)
   • Browser information
   • IP addresses
   • Diagnostic information related to self-service orders via website logs
   • Information related to email communication to/from the Operator

4. Your Rights and Additional Information on Data Use

1. In some cases, the Administrator may share your personal data with other recipients if necessary to perform a contract or fulfill legal obligations. This includes:
   • Hosting company (under a data processing agreement)
   • Payment operators
   • Comment system operators
   • Authorized employees and collaborators for operational purposes
2. Personal data will be processed only as long as necessary to perform the tasks for which they were collected (e.g., accounting). Marketing data will not be processed for longer than 3 years.
3. You have the right to request from the Administrator:
   • Access to your personal data
   • Rectification of your data
   • Deletion of your data
   • Restriction of processing
   • Data portability
4. You have the right to object to the processing of your personal data for the purposes of the legitimate interests pursued by the Administrator, including profiling, as described in section 3.2. However, this right cannot be exercised if there are overriding legally justified grounds for processing that take precedence over your interests, rights, and freedoms, particularly for the establishment, exercise, or defense of legal claims.
5. You can file a complaint with the President of the Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw.
6. Providing personal data is voluntary, but it is necessary for the use of the Service.
7. Automated decision-making, including profiling, may be carried out in relation to you for the purpose of providing services under the concluded contract and for the Administrator to conduct direct marketing.
8. Personal data is not transferred from third countries as defined by data protection regulations. This means that we do not send it outside the European Union.

5. Information in Forms

1. The website collects information voluntarily provided by users, including personal data if submitted.
2. The website may store connection parameters (timestamp, IP address).
3. In some cases, the website may store information that facilitates linking form data to the email address of the user submitting the form. In such cases, the user’s email address may appear within the URL of the page containing the form.
4. Data provided in the form is processed for the purpose corresponding to the specific function of that form, e.g., handling a service request, business inquiry, service registration, etc. In each case, the context and description of the form clearly indicate its purpose.

6. Administrator Logs

1. User behavior on the website may be logged to support administration.

7. Key Marketing Techniques

1. The Operator uses statistical analysis of website traffic through Google Analytics (Google Inc., USA). The Operator does not share personal data with this service; only anonymized information is collected. The service relies on the use of cookies on the user’s device. Regarding information about user preferences collected by the Google advertising network, users can view and manage the data derived from cookies using the following tool: https://www.google.com/ads/preferences/
2. The Operator uses remarketing techniques to tailor advertising messages based on the user’s behavior on the website. While this may give the impression that the user’s personal data is being tracked, in practice no personal data is shared by the Operator with advertising providers. These activities require cookies to be enabled.
3. The Operator uses the Facebook Pixel. This technology allows Facebook (Facebook Inc., USA) to know that a registered user is visiting the website. In this case, Facebook relies on the data for which it is the data controller; the Operator does not provide any additional personal data to Facebook. This service relies on the use of cookies on the user’s device.
4. The Operator uses automation tools to manage the website’s interaction with users, for example, sending an email to a user after visiting a specific page, provided that the user has consented to receive commercial correspondence from the Operator.

8. Information About Cookies

1. The website uses cookies.
2. Cookies are small pieces of data, typically text files, that are stored on the end-user’s device and are used to access the website. Cookies usually contain the name of the website from which they originate, their storage duration on the user’s device, and a unique identifier.
3. The entity placing cookies on the user’s device and accessing them is the website Operator.
4. Cookies are used for the following purposes:
   1. To maintain the user’s session on the website (after logging in), allowing the user to navigate pages without having to re-enter their login and password on each page.
   2. ChatGPT powiedział:To achieve the purposes outlined above in the section "Key Marketing Techniques."
5. The website uses two main types of cookies: “session” cookies and “persistent” cookies. Session cookies are temporary files stored on the user’s device until logout, leaving the website, or closing the browser. Persistent cookies are stored on the user’s device for the duration specified in the cookie parameters or until they are deleted by the user.
6. Web browsers usually allow cookies to be stored on the user’s device by default. Users can change these settings at any time. Browsers also provide the option to delete cookies or automatically block them. Detailed instructions can be found in the browser’s help section or documentation.
7. Restricting the use of cookies may affect certain functionalities available on the website.
8. Cookies stored on the user’s device may also be used by entities cooperating with the website Operator, in particular: Google (Google Inc., USA), Facebook (Facebook Inc., USA), and Twitter (Twitter Inc., USA).

9. Managing Cookies – How to Give and Withdraw Consent in Practice

1. If a user does not wish to receive cookies, they can change their browser settings. Please note that disabling cookies necessary for authentication, security, or maintaining user preferences may impair, and in extreme cases prevent, the use of the website.
2. To manage your cookie settings, select the web browser you are using from the list below and follow the provided instructions:
   • Edge
   • Internet Explorer
   • Chrome
   • Safari
   • Firefox
   • Opera

   Mobile devices:

   • Android
   • Safari (iOS)
   • Windows Phone